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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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derrick burbridge

August 28, 2026

5  out of  5
rating by derrick burbridge
"I had to make a payment and had a few other questions about my policy and Ann was super helpful! She was very polite and helped me out tremendously! I have had my insurance with them for many years and if I ever need help their agents are always so helpful!"
We responded:
"It's great to hear that Ann was able to assist you with your payment and policy questions. We're grateful for your continued trust in our agency over the years, and we're always here to help with your insurance needs. We loved hearing your perspective, Derrick—thanks for sharing! "
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Daughter Of God

August 27, 2026

5  out of  5
rating by Daughter Of God
"Omar was so helpful and knowledgeable, thank you !"
We responded:
"This is wonderful to hear! We are pleased to know that Omar was able to assist you with his helpful and knowledgeable service. If you have any more questions or need further assistance with your insurance needs, please feel free to reach out to our team."
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Glair Bender

August 27, 2026

5  out of  5
rating by Glair Bender
"I had a wonderful experience speaking with Ann Krauss about auto insurance. She was professional, friendly, patient, and very knowledgeable throughout our conversation. She took the time to explain the coverage options clearly, answered my questions, and made the whole experience feel comfortable and easy.

I especially appreciated how well prepared and attentive she was during the call. Ann has a natural way of communicating with people and made me feel that my needs and questions truly mattered.

I would absolutely recommend Ann to anyone looking for someone who is professional, caring, and committed to providing excellent service."
We responded:
"t's wonderful to hear about your positive experience with Ann Krauss. Her professionalism and dedication to ensuring you felt comfortable and informed about your auto insurance options truly reflect our agency's commitment to excellent service. We appreciate your recommendation and are here to assist with any future insurance needs you may have. Thank you for your feedback, Glair! I"
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Faith Wilson

August 24, 2026

5  out of  5
rating by Faith Wilson
"Omar was a great help getting my auto policy switched over and asked all the questions to ensure I was getting what I needed."
We responded:
"Faith, making a change to your auto policy should feel simple and reassuring! We’re pleased Omar could help with the switch and make sure your coverage was right for your needs. Thanks for trusting our team—we’re always here whenever you need us!"
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Levi Gregory

August 22, 2026

5  out of  5
rating by Levi Gregory
"10 out of 10 help couldn’t ask for a better man to help out with my work. Actually, speaking of help, I’ve seen this guy save a cat from a tree on the news. Couldn’t have asked for a more heroic man to help me set up my account and give me a quote on insurance. 👍"
We responded:
"Levi, thanks so much for your fantastic feedback and for sharing your experience with our team! It's great to hear that you found the assistance with setting up your account and getting a quote so helpful. If you ever need further assistance with your insurance needs, feel free to reach out."
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Jen Arena

August 6, 2026

5  out of  5
rating by Jen Arena
"Sergio was an absolute pleasure to work with! He returned my voicemail in a timely manner, answered all of my questions and was able to update my policy in the same conversation. Would absolutely recommend this office to friends and family."
We responded:
"Thank you, Jen, for your feedback! We're glad Omar could assist you with your insurance needs and make the transition seamless. We're here to support you whenever you need us. Take care!"
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Michael Nelson

July 27, 2026

5  out of  5
rating by Michael Nelson
"I want to say I had such a great experience with Ann who helped me tremendously with my insurance needs. She took her time and listened to everything I had to say. She was very helpful and answered all my questions. I highly recommend Ann to talk to at this agency. Exceptional customer service !"
We responded:
"Michael, thank you for sharing your experience with Ann and our agency. We're delighted to hear that she was able to assist you thoroughly with your insurance needs and provide exceptional customer service. Your recommendation means a lot to us, and we're here whenever you need further assistance."
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Kevin Krauss

July 24, 2026

5  out of  5
rating by Kevin Krauss
"Working with Ann Krauss has been a fantastic experience! She made setting up our coverage seamless, quick, and hassle-free. She is extremely knowledgeable and responsive. I highly recommend reaching out to Ann for any insurance needs!"
We responded:
"A smooth start makes all the difference, and we’re glad Ann was able to provide that for you, Kevin! Thank you for taking the time to share your experience and for choosing our team to help with your insurance needs."
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Jag Mari

July 23, 2026

5  out of  5
rating by Jag Mari
"Miguel and the entire staff provided an amazing experience. Very much made the process smooth, efficient, and positive. Thank you for explaining all the details to all of my options in depth enough to understand what I truly need and works for myself and family! Thank you to the very first Rep that met with me initially, he is in the room next to Miguel! Both are great people."
We responded:
"Your review truly made our day, Jag! We’re thankful Miguel and the rest of our team were able to provide the patience, clarity, and support needed to make your insurance experience a positive one. We appreciate your confidence in our agency."
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Daniel Aquino

July 18, 2026

5  out of  5
rating by Daniel Aquino
"We received excellent service from Miguel. He was friendly, attentive, and professional. He answered all of our questions clearly, quickly, and efficiently, making the entire experience very pleasant. We are very satisfied with the quality of the service and truly appreciate his outstanding support."
We responded:
"Daniel, we're delighted to hear that Miguel provided you with friendly and professional service, answering all your questions efficiently. Your satisfaction with our agency's support is important to us, and we're here whenever you need assistance with your insurance needs."
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John

July 17, 2026

5  out of  5
rating by John
"Miguel Reyes was extremely helpful in getting me started on my auto insurance policy."
We responded:
"A five-star moment deserves a five-star thank-you. We appreciate you, John!"
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Selvakumar A

July 8, 2026

5  out of  5
rating by Selvakumar A
"Ann helped me get a new insurance quickly and made the entire process and hassle free✌🏻"
We responded:
" I'm glad to hear that Ann was able to assist you efficiently and make the process hassle-free. If you ever have more insurance needs or questions, feel free to reach out to our team. Thank you for your feedback, Selvakumar!"
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Omar Alvarez Mejia

July 1, 2026

5  out of  5
rating by Omar Alvarez Mejia
"Miguel Reyes was Very calm, patient helped me get my auto and home insurance. This man deserves a raise!!"
We responded:
"Thank you, Omar, for your feedback! We're glad to hear that Miguel was calm and patient while assisting you with your auto and home insurance needs. Your suggestion is appreciated, and we'll be sure to share your kind words with him."
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Ivan Mejia

July 1, 2026

5  out of  5
rating by Ivan Mejia
"Amazing helper"
We responded:
"Thank you, Ivan, for your review. We're glad to hear that you found our assistance helpful. If you need anything else, feel free to reach out."
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Kendra Almarode

June 27, 2026

5  out of  5
rating by Kendra Almarode
"Omar made getting insurance easy. He explained everything and answered any questions I had."
We responded:
"Kendra, thank you for sharing your experience! We’re so glad Omar was able to make the process easy and keep you informed along the way. We appreciate you taking the time to leave a review."
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Ralph Sparanese

June 23, 2026

5  out of  5
rating by Ralph Sparanese
"I just added a new vehicle to my existing policy and it was a very streamline process.
I'll have my new insurance cards emailed shortly."
We responded:
"We’re grateful for your feedback, Ralph! Knowing that we made a positive impact means the world to us. Thank you for trusting us with your insurance needs!
"
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Francisco Venegas

June 23, 2026

5  out of  5
rating by Francisco Venegas
"It's wonderful to have someone like Sergio in your corner he makes our lives easier.. he is always eager to help by explaining things in detail."
We responded:
"Hearing this made our day, Francisco! Our team works hard to make insurance easy and personal, and we’re so glad you felt that. Thanks for being part of our family!
"
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Julie Gunn

June 23, 2026

5  out of  5
rating by Julie Gunn
"The staff is super friendly and always help with any questions that we have in a timely manner. Thank you for excellent customer service."
We responded:
"Thanks for sharing this, Julie! We’re happy to hear our friendly team could help you quickly and make things a bit easier. Your feedback on our customer service is greatly appreciated."
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David Murillo

June 23, 2026

5  out of  5
rating by David Murillo
"Omar helped me out and made the entire process very simple!"
We responded:
"David, thank you for your feedback! We’re happy to hear Omar was able to make everything clear and easy to work through. We appreciate you taking the time to share this."
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Deanna Severance

June 18, 2026

5  out of  5
rating by Deanna Severance
"Sergio was incredibly helpful when he helped me add a vehicle to my existing coverage. Very knowledgeable and fun to speak with!
Highly recommend him for his outstanding customer service"
We responded:
"Deanna, thank you so much for trusting us with your auto insurance! I can appreciate the difficulty of changing. We don't take your trust lightly 💖. We look forward to working with you and protecting what is important to you! "
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Joe Benavidez

June 17, 2026

5  out of  5
rating by Joe Benavidez
"Very satisfied!"
We responded:
"Thank you, Joe, for sharing your satisfaction with us! We're glad to know you're happy with our service. If you ever need assistance, feel free to reach out."
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John Jackson

June 16, 2026

5  out of  5
rating by John Jackson
"Great agent made transaction smooth and saved me money from my previous insurance company"
We responded:
"Thank you, John, for your feedback! I'm glad to hear that the transaction went smoothly and that we could help you save money. If you have any more questions or need further assistance, feel free to reach out."
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Lucy A

May 27, 2026

5  out of  5
rating by Lucy A
"Miguel was fast and efficient. Explained the coverages to the T. Will definitely be recommending!"
We responded:
"Thank you, Lucy, for your review! We're glad to hear that Miguel was fast and efficient in explaining the coverages. Your recommendation means a lot to us!"
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Joy

May 27, 2026

2  out of  5
rating by Joy
"Very unresponsive, the customer shouldn’t be the one that has to constantly follow up. Leaving a review after this happened for the second time. I’ve reached out twice in 10 months, and had this experience both times."
We responded:
"Hi Joy, thank you for taking the time to leave feedback. I’m truly sorry to hear that you’ve had this experience not once, but twice. That’s absolutely not the level of responsiveness we want our customers to receive.

I appreciate you bringing this to my attention, and I will personally review what happened with our team so we can improve moving forward. We’ll also be reaching out to you directly to follow up and make sure your concerns are properly addressed.

Thank you again for the honest feedback, we genuinely value it and the opportunity to do better."
Profile photo of Sergio Pena Sr

Sergio Pena Sr

May 27, 2026

5  out of  5
rating by Sergio Pena Sr
"Omar Roldan was superb went the extra mile to ensure I was left without any worries, 6 stars outstanding service State Farm"
We responded:
"Thank you, Sergio, for your kind words. We're glad to hear that Omar went the extra mile to ensure you were worry-free. Your feedback means a lot to us!"