State Farm® Insurance Agent Claudia Salmon-Getz

"We’re grateful for your feedback, Ralph! Knowing that we made a positive impact means the world to us. Thank you for trusting us with your insurance needs!
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"Hearing this made our day, Francisco! Our team works hard to make insurance easy and personal, and we’re so glad you felt that. Thanks for being part of our family!
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"Thanks for sharing this, Julie! We’re happy to hear our friendly team could help you quickly and make things a bit easier. Your feedback on our customer service is greatly appreciated."

"David, thank you for your feedback! We’re happy to hear Omar was able to make everything clear and easy to work through. We appreciate you taking the time to share this."

"Deanna, thank you so much for trusting us with your auto insurance! I can appreciate the difficulty of changing. We don't take your trust lightly 💖. We look forward to working with you and protecting what is important to you! "

"Thank you, Joe, for sharing your satisfaction with us! We're glad to know you're happy with our service. If you ever need assistance, feel free to reach out."

"Thank you, John, for your feedback! I'm glad to hear that the transaction went smoothly and that we could help you save money. If you have any more questions or need further assistance, feel free to reach out."

"Thank you, Lucy, for your review! We're glad to hear that Miguel was fast and efficient in explaining the coverages. Your recommendation means a lot to us!"

"Hi Joy, thank you for taking the time to leave feedback. I’m truly sorry to hear that you’ve had this experience not once, but twice. That’s absolutely not the level of responsiveness we want our customers to receive.

I appreciate you bringing this to my attention, and I will personally review what happened with our team so we can improve moving forward. We’ll also be reaching out to you directly to follow up and make sure your concerns are properly addressed.

Thank you again for the honest feedback, we genuinely value it and the opportunity to do better."

"Thank you, Sergio, for your kind words. We're glad to hear that Omar went the extra mile to ensure you were worry-free. Your feedback means a lot to us!"

"Thank you, Mairi, for your feedback! We're glad to hear that Omar made a positive impact on your experience. If you need any further assistance, feel free to reach out."

"Thank you, Tina, for the 5 stars. We appreciate your support and trust in our insurance services. "

"Thank you, Brandi, for your amazing feedback! We're glad to know you had a great experience with our agency. If you need any assistance, feel free to reach out. "

"Thank you, Devorah, for your feedback! We're glad to hear that Miguel was helpful with your sign-up and follow-ups. Your support means a lot to us. "

"Thank you for sharing your experience! We're glad to hear that Omar was able to assist you professionally and help you save money by switching to State Farm. Your satisfaction means a lot to us."

"Thank you, Daniel, for sharing your experience with Omar. We're glad he could assist you with your insurance policy needs. Your feedback is greatly appreciated."

"Thank you for your feedback. We apologize for any confusion and appreciate you bringing this to our attention. We are reviewing our processes and phrasing to ensure expectations are as clear as possible moving forward.
Our team works hard to provide clear guidance around billing. When a payment due date is adjusted to a later date, it can result in a higher amount due to keep the policy current. Additionally, our billing system provides an estimate of upcoming charges based on timing within the billing cycle, which can vary depending on when payments are made.
We’d be happy to review your account with you and walk through the details to ensure everything is clear. Please feel free to reach out to our office, we’re here to help.
— Claudia Salmon-Getz State Farm "

"Hi Karen, thank you for your feedback. We’re sorry to hear this was your experience. It is frustrating when things aren't completed as expected.

It looks like you connected with our after hours support and they sent us a message that your policy change request had been submitted. This may have been why you didn't receive a call back. Regardless, we are happy to help resolve this for you.

While we do our best to answer every call, there are times—especially on high-volume days, when wait times can be longer than usual. We are also closed on weekends so that may have added to the wait you experienced. That said, our team is always actively assisting customers and returning messages as quickly as possible.

We’re fully able to help with your request and would welcome the opportunity to resolve this for you promptly. We will contact you on Monday. Please feel free to call, text, or email us directly, and we’ll make your request a priority. Our contact information:
480-345-0011 service@insurewithclaudia.com. We look forward to serving you!
- Claudia Salmon-Getz "

"Thank you, Michael, for your feedback. It's great to hear that the options were explained clearly and understandably. We appreciate your support."